Effective Date: March 17, 2026
This Cookie Policy explains how WhatACRM ("we", "our", or "us") uses cookies and similar technologies when you visit or use our platform at whatacrm.cloud.
Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help the website remember your actions and preferences (such as login credentials, language, and display preferences) over a period of time.
Similar technologies include:
We categorize our cookies into three types:
These cookies are strictly necessary for the platform to function. Without them, you cannot log in, navigate the app, or use core features. They cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
PHPSESSID |
Maintains your authenticated user session. Required for login and accessing the platform. | Browser session | Essential |
wacrm_hb |
Heartbeat cookie — refreshed every 30 seconds by JavaScript. When the browser closes, the heartbeat stops, the cookie expires (~90 seconds), and the system detects the session should end. This protects your account from being left logged in on shared devices. | 90 seconds (auto-refreshed) | Essential |
wa_csrf_token |
Cross-Site Request Forgery protection token. Prevents malicious websites from performing actions on your behalf. | Browser session | Essential |
These cookies enable enhanced functionality and personalization. The platform will work without them, but your experience may be less convenient.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
wacrm_theme |
Stores your preferred color theme (light/dark) if theme switching is available. | 1 year | Functional |
wacrm_sidebar |
Remembers whether you've collapsed or expanded the sidebar in certain views. | 1 year | Functional |
We may use lightweight, privacy-friendly analytics to understand how the platform is used. We do not use Google Analytics, Facebook Pixel, or any third-party advertising trackers.
If we implement analytics in the future, we will update this policy and notify users accordingly.
Our platform integrates with the following third-party services that may set their own cookies:
| Service | Purpose | Their Cookie Policy |
|---|---|---|
| Stripe | Processes payments when you subscribe to a plan. Stripe may set cookies for fraud detection and payment processing. | Stripe Cookie Policy |
| Google Fonts | Loads the Inter font family. Google may set minimal cookies for font caching and delivery. No tracking is involved. | Google Privacy Policy |
In addition to cookies, we use browser storage APIs for app functionality:
You can control and manage cookies through your browser settings. Most browsers allow you to:
Here are links to cookie management guides for popular browsers:
PHPSESSID), you will not be able to log in to or use WhatACRM. Essential cookies are required for the platform to function.
Some browsers offer a "Do Not Track" (DNT) setting. Since we do not use advertising or behavioral tracking cookies, our platform behaves the same regardless of your DNT setting.
We may update this Cookie Policy from time to time. When we do, we will revise the "Effective Date" at the top. For significant changes (e.g., introduction of new analytics or tracking), we will notify you via the platform or email.
If you have questions about our use of cookies, please contact us: